Privacy Policy
Welcome to TROOP, a centralized data platform that helps organizations plan the most effective in-person meetings and event strategies, operated by Troop Travel, Inc., a Delaware corporation with offices located at 251 Little Falls Drive, Wilmington, DE 19808 (“TROOP”, "Troop Travel Inc.", “Company”, “we”, “us”, or “our”). Your privacy is very important to us, and in order to protect your information, we have adopted this privacy policy (“Privacy Policy”). This Privacy Policy describes the types of information we collect from registered or unregistered end users (each, a “User”, “you”, or “your”) of our websites, https://www.trooptravel.com/, https://app.trooptravel.com/, (the “Sites”), and any TROOP applications (the “App”, and collectively with the Site and all services provided therein, the “Platform”), how such information is used, processed and, in certain cases, disclosed by us, and your rights and choices regarding the information you provide to us. Please read this Privacy Policy carefully prior to your use or creation of a registered User account (an “Account”) on, the Platform. If you do not agree to this Privacy Policy, please do not use our Platform or create an Account.
By accessing and using the Platform or creating an Account, you are deemed to have read, accepted, executed and be bound by this Privacy Policy, including, without limitation, the information collection, use, and disclosure practices described herein. This Privacy Policy is governed by the Terms of Use[JEB1] , which includes all disclaimers of warranties and limitations of liabilities. Capitalized terms that are used but not defined in this Privacy Policy have the respective meanings assigned to such terms in the Terms of Use and the below regulations.
We adopt this Privacy Policy to comply with all relevant and applicable state, federal, and foreign privacy laws and regulations, including, but not limited to the California Consumer Privacy Act of 2018 (“CCPA”) as amended by the California Privacy Rights Act of 2020 (“CPRA”), the General Data Protection Regulation (“GDPR”), and the UK GDPR (collectively, the “Regulations”).
Information We Collect
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). Personal information does not include:
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Publicly available information from government records.
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Deidentified or aggregated consumer information.
In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
Identifiers:
Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.
Collected: Yes
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Collected: Yes
Protected classification characteristics under California or federal law
Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Collected: Yes
Commercial information
Examples: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Collected: Yes
Biometric information
Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
Collected: Yes
Internet or other similar network activity
Examples: Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
Collected: Yes
Geolocation data
Examples: Physical location or movements.
Collected: Yes
Sensory data
Examples: Audio, electronic, visual, thermal, olfactory, or similar information.
Collected: No
Professional or employment-related information
Examples: Current or past job history or performance evaluation
Collected: No
Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))
Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Collected: No
Inferences drawn from other personal information
Examples: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Collected: Yes
We obtain the categories of personal information listed above from the following categories of sources:
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Directly from you. For example, from forms you complete or products and services you purchase.
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Indirectly from you. For example, from observing your actions on our Platform.
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We will also collect information about you from third parties, for example, third-party travel services, your employer (if you are accessing the Services as part of your job), or other users who may invite you to use the Services.
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following purposes:
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Identify you and potentially improve and/or customize the Platform
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Send you administrative notices or Account notifications
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Send you requested service and other Platform information
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Address inquiries and respond to customer service requests, questions and comments
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Administer your Account and manage your Account profile information
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Send you newsletters and mail (including email)
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Contact you with offers, promotions and other product specials
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Send you more relevant marketing communications and general Platform information/updates
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Create a more personalized User experience and customize certain content you see on the Platform
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Identify trends, conduct data analysis and determine the effectiveness of our marketing and promotions and other service offerings
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Improve your user experience and increase the efficiency and effectiveness of the Platform service and functionality offerings
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Maintain security
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Enforce our Terms of Use and applicable law
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Analyze Platform usage and other trend data
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Solicit feedback, reviews, and other information regarding your experience with the Platform, including, without limitation, with respect to certain features and functionalities that you would like to see on the Platform, or that we have recently rolled out onto the Platform
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Test new features, service offerings and functionalities on the Platform
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To connect to certain SM Channels and other third-party services that integrate with the Platform
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Other purposes that we believe are necessary to protect our rights and the rights of others, or as otherwise described to you at the time of collection
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For testing, research, analysis, and product development, including to develop and improve our Platform, products, and services.
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To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
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As described to you when collecting your personal information or as otherwise set forth in the Regulations.
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To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Platform users/consumers is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, TROOP has disclosed personal information for a business purpose to the categories of third parties indicated in the chart below.
We do not sell personal information. In the preceding twelve (12) months, TROOP has not sold the following categories of personal information to the categories of third parties indicated below.
Identifiers
Category of Third-party Recipients
Business Purpose Disclosures: Data Analytics Providers; Operating Systems & Platforms; Service Providers; Partners
Sales: None
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
Category of Third-party Recipients
Business Purpose Disclosures: Data Analytics Providers; Operating Systems & Platforms; Service Providers; Partners
Sales: None
Protected classification characteristics under California or federal law
Category of Third-party Recipients
Business Purpose Disclosures: None
Sales: None
Commercial information
Category of Third-party Recipients
Business Purpose Disclosures: Service Providers; Partners
Sales: None
Biometric information
Category of Third-party Recipients
Business Purpose Disclosures: None
Sales: None
Internet or other similar network activity
Category of Third-party Recipients
Business Purpose Disclosures: Data Analytics Providers; Operating Systems & Platforms; Social Networks
Sales: None
Geolocation data
Category of Third-party Recipients
Business Purpose Disclosures: Data Analytics Providers; Operating Systems & Platforms
Sales: None
Sensory data
Category of Third-party Recipients
Business Purpose Disclosures: None
Sales: None
Professional or employment-related information
Category of Third-party Recipients
Business Purpose Disclosures: Regulatory Entities
Sales: None
Non-public education information
Category of Third-party Recipients
Business Purpose Disclosures: None
Sales: None
Inferences drawn from other personal information
Category of Third-party Recipients
Business Purpose Disclosures: Data Analytics Providers, Service Providers, Partners
Sales: None
Social Media Plug-Ins
We may use the following social media plug-ins: Facebook, WhatsApp, Instagram, Twitter, LinkedIn, Apple iMessage, and may in the future use others. This allows you to communicate with such service and “like” or “comment” on the Platform. The social media plug-in enables a direct communication between your end-user device and the servers of the social media provider, allowing the social media provider to communicate with you and collect information about you browsing our Platform. This processing represents our legitimate interest to improve your Platform User experience and to optimize those services and functionalities offered via the Platform. When you use a social media plug-in, transfer of your personal information may take place whether you have a registered user account with the applicable social media provider or not. Please note that we are not responsible for the content and the data collection on respective third-party websites or apps and that we neither control the extent of personal information collected by the respective plug-in provider nor do we know the purpose for processing or the period your personal information will be retained. For further information as to how and for what purpose the social network provider processes your data, please see the relevant privacy policies of these social network providers, and their notification when you connect to the social network in question. We recommend that you check and review the relevant privacy policies of any additional social network providers that we may add plug-ins for in the future.
Information that May be Publicly Accessible
As described in more detail in the Terms of Use, certain personal information that you upload to the Platform (such as certain Account profile information), certain User Content (such as Creator Content you upload to and make public on the Platform, or comments that you post to the Platform), and certain Platform usage information (such as User Content you “like”), will automatically, or upon your selection, be made publicly available to other Users on the Platform. You acknowledge and agree that certain Account information (such as your Account profile name, picture, and/or User Content, etc.) that you provide in connection with (i) the registration of your Account and (ii) your general use of the Platform, such as uploading User Content, will be publicly viewable by all Users of the Platform. We are not responsible for the privacy practices of the other Users who will view and use this information, so you should carefully consider whether to upload any User Content on the Platform or how you identify yourself on the Platform. You should not disclose your home address or the address of your place of business, or other locations you frequent on a regular basis in any User Content.
Account Registration
As described above, the Platform allows you to create an Account via certain Media Login Channels. By using this functionality, you give us permission to access certain elements of your Media Login Channel account profile information that you have made available to be shared and to use it in accordance with the applicable Media Login Channel’s terms of use and this Privacy Policy. Please refer to the privacy settings in your Media Login Channel for information about what data is shared with us and other connected applications and to manage the data that is shared through your Media Login Channel account, including information about your activities using our Platform.
TROOP does not retain your username or password for Media Login Channels for any longer than is necessary to complete an interaction. If you would like to disconnect a Media Login Channel user account from the Platform, refer to the settings of that social media account and its provider.
Storage and Transfer of Information
Information collected by us may be stored and processed in the United States or any other country in which we or our agents maintain facilities. By using the Platform, you expressly consent to any such transfer and storage of information outside of your country of residence, where data protection laws may be different and/or less stringent. However, we will endeavor to take reasonable measures to keep up an adequate level of data protection also when sharing your personal information with such countries.
We make no representation or warranty with respect to any duty to permanently store any information you may provide or that we otherwise collect about you. We strive to keep our processing activities with respect to your personal information as limited as possible. In the absence of specific retention periods set out in this Privacy Policy, we will retain the information we collect from or about you only as long as necessary to provide you with the Platform or our services, which includes for the duration of, but could extend beyond, your active participation on the Platform, or as otherwise set forth in this Privacy Policy, and to the extent set out in this Privacy Policy and as necessary to comply with our legal and/or statutory obligations, resolve disputes, enforce our agreements, and protect our legal rights. Additionally, we may retain indefinitely any aggregated, anonymized, or pseudonymized information which we may collect and maintain, and may from time to time transfer or merge your information collected off-line to our online databases or store off-line information in an electronic format. By using the Platform and providing us with information (including personal information), you waive any claims that may arise under your own or any other local or national laws, rules or regulations or international treaties. We may from time to time transfer or merge your information collected off-line to our online databases or store off-line information in an electronic format. This Privacy Policy applies to your information for as long as your information is in our possession, even if you terminate or discontinue your use of the Platform.
With respect to any personal information that may be originally collected and stored in the EEA, if and when we transfer your personal information to countries outside the EEA, we will do so under the Commission’s model contracts for the transfer of personal information to third countries (i.e., Standard Contractual Clauses). For a copy of these Standard Contractual Clauses, please contact us at privacy@trooptravel.com.
Your Rights and Choices
The Regulations provide individuals with specific rights regarding their personal information. This section describes your rights and explains how to exercise those rights. As an overview, you may have the following rights under the Regulations:
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The right to require free of charge (i) confirmation of whether we process your personal information and (ii) access to a copy of the personal information retained;
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The right to request proper rectification, removal or restriction of your personal information;
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Where processing of your personal information is either based on your consent or necessary for the performance of a contract with you and processing is carried out by automated means, the right to receive the personal information concerning you in a structured, commonly used and machine-readable format or to have your personal information transmitted directly to another company, where technically feasible (data portability);
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Where the processing of your personal information is based on your consent, the right to withdraw your consent at any time without impact to data processing activities that have taken place before such withdrawal or to any other existing legal justification of the processing activity in question;
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The right not to be subject to any automatic individual decisions which produces legal effects on you or similarly significantly affects you; and
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The right to take legal actions in relation to any breach of your rights regarding the processing of the personal information, as well as to lodge complaints before the competent data protection regulators.
As far as we process your personal information on the basis of our legitimate interests, you can object to processing at any time. You can find a detailed description of our processing activities and the legal basis in the sections above. If you object to such processing, we ask you to state the grounds of your objection in order for us to examine the processing of your personal information and decide whether to adjust the processing accordingly.
Right to Know and Data Portability
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months (the “right to know”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will disclose to you:
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The categories of personal information we collected about you.
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The categories of sources for the personal information we collected about you.
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Our business or commercial purpose for collecting that personal information.
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The categories of third parties with whom we share that personal information.
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If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
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Sales, identifying the personal information categories that each category of recipient purchased; and
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Disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
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The specific pieces of personal information we collected about you (also called a data portability request).
Right to Delete
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546, et seq.) or the Regulations.
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
Exercising Your Right to Know or Delete
To exercise your rights to know or delete described above, please submit a request by emailing us at privacy@trooptravel.com. Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information. You may only submit a request to know twice within a twelve (12)-month period. Your request to know or delete must:
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Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, which may include:
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Verifying your name, account information, or other relevant details; or
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By logging into your password-protected account.
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Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. You do not need to create an account with us to submit a request to know or delete. We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.
Response Timing and Format
We will confirm receipt of your request within seven (7) business days. If you do not receive confirmation within the seven (7) day timeframe, please contact privacy@trooptravel.com.
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another forty-five (45) days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the twelve (12) month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically via secure email unless otherwise agreed.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal Information Sales Opt-Out and Opt-In Rights
If you are age sixteen (16) or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). However, TROOP does not sell your personal information, including the personal information of consumers we actually know are less than sixteen (16) years old.
Information Relating to Children
Our Platform is not directed to children under the age of eighteen (18), and we do not knowingly collect, use, or disclose personal information from children under the age of eighteen (18) (or any greater age required to be deemed to have reached the age of majority under the applicable law of the state or jurisdiction of such child’s primary residence) that do not have parental or legal guardian consent to use the Platform. If we ever discover that we have inadvertently collected personal information from children under the age of eighteen (18) on or through the Platform, we will delete it from our records as soon as possible.
If you believe that we have personal information about, or have collected personal information from, a child under eighteen (18) (or any greater age required to be deemed to have reached the age of majority under the applicable law of the state or jurisdiction of such child’s primary residence) without parental/legal guardian consent, or that such a person is using the Platform, please see the Terms of Use for available remedies, including how to contact us to report this.
Non-Discrimination
We will not discriminate against you for exercising any of your rights under this Privacy Policy. Unless permitted by the Regulations, we will not:
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Deny you goods or services.
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Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
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Provide you a different level or quality of goods or services.
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Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the Regulations that can result in different prices, rates, or quality levels. Any Regulations-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
Other California Privacy Rights
California’s “Shine the Light” law (California Civil Code Section § 1798.83) permits users of our Platform that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@trooptravel.com.
Cookies and Other Tracking Technologies
We may use cookies, for example, to keep track of your preferences and Account profile information, or to engage in certain retargeting activities that we feel will better enhance your User experience and the efficiency and effectiveness of the Platform and certain services and functionalities offered thereon. Cookies are also used to collect general usage and volume statistical information that does not include personal information. We may also use another company or third-party service to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about Users of the Platform.
Cookies are small pieces of information that are stored as text files by your Internet browser on your computer's hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from websites or to remove cookies from your hard drive, but if you do so, you may not be able to access or use portions of the Platform, or certain offerings on the Platform may not function as intended or as well. Also, some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. If you block cookies, certain features on the Platform may not work. If you block or reject cookies, not all of the tracking described herein will stop. Please note that certain options you select are browser- and device-specific.
A more detailed list of the cookies we currently, or in the future may, use and how we use, or may use, them are as follows:
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Security: We secure the Platform with cookies that facilitate security features and allow us to detect activity that might violate our rules and Terms of Use, such as unauthorized access or activity.
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Localization: We use some cookies to help us provide localized experiences, such as displaying the Platform in the local language.
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Platform Features and Services: We use certain cookies to provide greater functionality to the Platform and help us deliver our products and services.
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Performance: We use performance cookies to help us route traffic between servers and understand how the Platform is performing so we can provide users with the best experience possible.
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Analytics and Research: We use certain cookies and other technologies also help us to understand, improve, and research features and content on the Platform.
Web Beacons
Our Platform may contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how the Platform is used.
We use third parties to gather information about how you and others use the Platform. For example, we will know how many Users access a specific page and which User Content they clicked on. We use this aggregated information to understand and optimize how the Platform is used.
Link to Third Party Websites
The Platform may include links to other websites, mobile applications or services (“Third Party Sites”), whose privacy practices may differ from those set forth herein. Such links are not an endorsement by TROOP of those Third Party Sites and/or the products or services they offer. If you visit Third Party Sites or submit Information to any of those Third Party Sites, your visit and Information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Third Party Site you visit, as it may differ substantially from that of this privacy statement. TROOP makes no representations or warranties with respect to, nor is TROOP responsible for the privacy policies of, any Third Party Sites. If you decide to click on any such links or access any Third Party Sites appearing on the Platform, you do so at your own risk.
Do Not Track Requests
Please note that your browser setting may allow you to automatically transmit a “Do Not Track” signal to websites and online service you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Security
The security of your information is important to us, and we take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, for example, by encryption, we cannot guarantee the security of your information transmitted through the Platform; any transmission is at your own risk.
We follow generally accepted industry standards to protect your information, both during transmission and once we receive it, and to keep such information confidential (unless it is non-confidential by nature, for example, publicly-available information) and free from any unauthorized alteration. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and the nature of security risks is constantly evolving, as are the technical and organizational industry standards relating to management of those risks. While we strive to keep current our security technology and will review, refine and upgrade our security technology as we deem appropriate based on new tools that may become available in the future, the complete and absolute security of any Information collected, stored or used by us cannot therefore be guaranteed. In the unlikely event that an unauthorized third party compromises our security measures, we will not be responsible for any damages directly or indirectly caused by an unauthorized third party’s ability to view, use or disseminate such information. If you ever discover inaccuracies in our data or if your personal information changes, we urge you to notify us immediately.
If you have any questions about security on our Platform, you can contact us at privacy@trooptravel.com.
Email Notifications and Opt-Out
We maintain a strict “no-spam” policy. Unless you requested otherwise in your account settings at the time of your initial registration or specifically opt-out as provided herein, by accepting the Terms of Use, including this Privacy Policy, you expressly agree that we may use your information to contact you by email in order to deliver you information that is relevant to your use of the Platform such as administrative notices, product/service enhancements or “newsletters”, or that, in some cases, is targeted to your interests, such as information about User Content or service/functionalities offerings that we believe you may be interested in learning more about. You may choose to stop receiving these email communications from us by following the instructions included in such communications or by contacting us at privacy@trooptravel.com. If a third party vendor provides such newsletters, you may unsubscribe in accordance with the instructions provided by such third party. If you are having problems unsubscribing please contact us at privacy@trooptravel.com (forwarding the newsletter, if applicable, and including in the Subject line the word “Unsubscribe”), and you will be removed within seven (7) business days. Please note that we will not process any unsubscribe requests submitted as direct replies to any newsletter.
Changes to Our Privacy Policy
We may update this Privacy Policy to reflect changes to our information practices from time to time in our sole discretion. If we make any material changes to this Privacy Policy we will notify you by posting such changes on the Platform prior to the change becoming effective. We will also update the “Last Updated” date at the top of this Privacy Policy, which reflects the effective date of such Privacy Policy, and we encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. Once a change becomes effective, your continued use of the Platform and/or creation of an Account shall automatically constitute your acceptance of such changes.
Contact Information
If you have any questions or comments about this Privacy Policy, the ways in which TROOP collects and uses your information described above and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under the Regulations, please do not hesitate to contact us. TROOP will respond to your request as soon as possible. This is without prejudice to your right to launch a claim with your data protection authority or follow the dispute process set forth in the Terms of Use.
Email: privacy@trooptravel.com
Postal Address:
Troop Travel, Inc.
Attn: Troop Travel Privacy
251 Little Falls Drive
Wilmington
DE 19808